Q: I can't find the trees for sale! Where are they, and how much do they cost?

A: There is a navigation bar on every page in the upper left hand corner. Click on the link that says "STORE" and choose the Aluminum Christmas Tree category on the store page.

Q: Why did I get an e-mail from you saying you had canceled my order?

A: As stated on our Order Info page, we ship to confirmed billing addresses only. If you provide a different address, our credit card processor, PayPal, will tell us that the address is not your billing address. If that is the case, we will cancel your order and notify you by e-mail. This is a fraud protection policy; it helps us keep our prices down. If your order is canceled, you may reorder and if you provide your billing address as the shipping address, we will fill your order.

Q: The photos of some of your silver trees look like they are slightly gold in color. Are these trees discolored in some way?

A: No, that's just the lighting in the room. All trees are pure silver in color unless they are described as being some other color.

Q: I have a tree/color wheel/turner stand that I'd like to sell. Are you interested in buying it?

A: Probably not. We have good sources that supply us with all the trees and color wheels we can use.

Q: I recently found an old aluminum tree, but it is missing the trunk. Can I buy a new trunk from you?

A: Sorry, but each manufacturer used unique trunk designs for each of their tree models. There is no such thing as a generic replacement trunk. If you need a trunk for a six foot, 94 branch Evergleam tree, only a trunk from an identical tree will work to replace it. We have no replacement trunks.

Q: The motor on my color wheel quit working. Do you sell replacements?

A: While the motors for most color wheels are similar to one another, they all had different ways of mounting to the wheel's frame. As each model was unique, there is no way to offer a generic replacement motor. Sorry.

Q: I have an old aluminum tree and color wheel. Can you tell me how much it is worth?

A: Prices vary widely from region to region and from year to year. There is no set "value" for a given tree. As such, we cannot appraise your tree. They're pretty. Just enjoy them.

Q: I'd like to contact you, but I cannot find a telephone number anywhere on your site. Where is your telephone number?

A: This is a part-time business, and we spend a great deal of time away from the office, tending to other things. Because of this, we have no business telephone. We do, however, respond quickly to e-mail, which we check each and every day. To contact us by e-mail, see our Contact Us page.

Q: I'm uncomforatble using credit cards over the Internet. Is it safe? May I pay by some other means? Can I call you with my credit card number?

A: We use PayPal as our credit card processor, and we have had great success using them for the last four years. Their system is quite secure, and your personal information is safe. We can only accept credit cards via PayPal. Because of this, we couldn't do anything with your credit card information even if you called us with it, which you can't, since we don't have a business phone. 

We can, however, accept payments by mail.  If you would prefer to pay by check or money order (preferred) you may send payment to us. Just let us know ahead of time so that we can reserve the items(s) for you. Full details are on our Order Info page.

Q: I am a retailer, and I would like to buy a number of trees from you. Do you sell wholesale?

A: Sorry, but as we sell only one of a kind items, we cannot regularly sell at wholesale prices. However, if you are interested in buying several trees at once, let us know and we can probably arrange a discount.

Q: I see trees for sale at antique malls and on eBay. Why should I buy a tree from you?

A: Without question, aluminum trees can be found in many places. But all trees are not the same, and not all trees are complete. We only stock well-built reliable brands of trees that will hold up well, year after year. Many sellers on eBay don't know what they have, if it's any good or even if it's complete. You may buy a tree at a bargain price and find out that it's damaged, missing limbs, or missing paper sleeves or a stand. And the trunk will probably need sanding and repainting.

Your eBay bargain may turn out to be a time consuming headache or worse, a piece of junk.

What we offer is a tree that's complete and in good order. Every branch will have a protective sleeve and the trunk will be sanded and repainted, if necessary. Our price includes Parcel Post shipping anywhere within the United States, and we offer an unconditional 14 day money back guarantee. We try to offer a great value that other sellers of vintage trees cannot match as well as complete, pretty trees that you can assemble and enjoy immediately.

Q: Your descriptions say that some trees have tape on the branches. What does this mean?

A: The branches were originally assembled by wrapping a length of foil around a length of steel rod. That foil was glued at each end. Over the years, the glue tends to age and weaken, and usually the foil breaks loose at the end of the branch that goes into the trunk. "Tape on branches" means that the foil has been re-secured with cellophane tape. This is usually not visible when the tree is assembled. See the photo below for clarification.

Q: All the Evergleam trees seem to have repainted trunks. Why?

A: Evergleam's trees were of very high quality. They didn't paint their trunks; they covered them with reflective foil. After 40 years, that foil is always, ALWAYS, torn and peeling off. More often than not, it has been taped in place by a former owner. In short, the branches look great, and the trunks look terrible. (see photo below.) We remove the foil, and paint the trunks using a high-quality, silver metallic paint. The result is a tree that looks as good, or better, than the original.